Privacy Policy

Updated October 15, 2025. This policy explains what data we collect, how it is used, and the rights available to you.

1. Information We Collect

We collect contact information, billing details, and usage data necessary to provision services and secure your account. Optional profile data helps us personalize the product experience.

2. How We Use Information

Your data is used to provide and improve services, troubleshoot issues, process payments, communicate updates, and comply with legal obligations. We never sell your personal information.

We may share data with infrastructure providers, payment processors, and analytics vendors who operate under data-processing agreements and only use the information to deliver contracted services.

4. Security

Hostigan employs encryption in transit and at rest, access controls, and regular security reviews. Despite our efforts, no method of transmission is perfectly secure, so please safeguard your credentials.

5. Your Choices

You can update profile details, request data exports, or ask us to delete your account by contacting support. Marketing emails include an unsubscribe link that takes effect immediately.

6. Data Retention

We retain account data while you are an active customer and for a limited period afterwards to meet legal, tax, and accounting requirements. Backups are pruned on a rolling schedule.

7. International Transfers

Where data crosses borders, we rely on Standard Contractual Clauses or other safeguards that meet applicable regulations such as GDPR.

8. Updates to This Policy

We will post updates on this page and notify you via email for significant changes. Continuing to use the platform after changes take effect means you accept the revised policy.